Everything in one place

The commerce platform

Manage products, orders, content, customers and integrations in one system that's easy to use.

Platform structure

Groups of tools, one unified system.

Each group owns a clear part of the selling and operating journey.

Commerce core

Keep products, prices and stock consistent across every channel and workflow.

  • Centralised commerce data

    Products, prices and orders organised in one unified system.

  • Products and variants

    Manage a product's details, price, images and options.

  • Pricing and inventory

    Set prices and track the stock levels behind every order you take.

Store operations

Follow an order from the moment it arrives through payment and delivery.

  • Order processing

    Update an order's status through each step, from confirmation to hand-off.

  • Payments and delivery

    Track payment and the delivery process alongside the order itself.

Customers and promotions

Look after customers and create offers that fit the shopping journey.

  • Customer profiles

    Keep the details you need to support and look after customers better.

  • Promotions

    Create offer campaigns with clear conditions for when they apply.

Content and media

Build brand content alongside your product information.

  • Pages and posts

    Organise content for campaigns and for product discovery journeys.

  • Media, URLs and menus

    Manage images, page addresses and the storefront's navigation.

Admin and reporting

Run the team's everyday work, and keep responsibility divided clearly.

  • Everyday work

    Arrange store tasks around the context of the work itself.

  • Store configuration

    Manage storefront settings and commerce operations from one admin.

  • Operational reporting

    Bring together the figures you need to follow store activity.

  • Roles and permissions

    Limit access according to each team member's responsibilities.

Integrations and extensions

Connect the services you sell through, and extend the platform where you need more.

  • Payments and shipping

    Connect the payment methods and delivery options that suit doing business in Vietnam.

  • Store data access

    Bring product and order data into experiences of your own.

  • Tooling for engineering teams

    Standardise integration and operational steps during development.

  • Events and automation

    Connect store events to automated workflows under proper control.

Next step

Ready to build your commerce platform?

Start with products and operations, then extend as the business needs it.

The commerce platform | EcomWeb